Help & Information

Everything you need to know about shopping with Ali & Amnaz

About Us

Ali & Amnaz is a premium Pakistani fashion brand offering a curated collection of unstitched fabrics, luxury ready-to-wear kurtas, festive ensembles, and exquisite accessories.

Our mission is to bring traditional Pakistani craftsmanship to the modern woman, combining timeless elegance with contemporary style. Each piece is carefully designed and crafted using the finest materials.

We deliver worldwide, bringing the beauty of Pakistani fashion to your doorstep.

Frequently Asked Questions

How long does delivery take?+

Standard delivery takes 3-5 business days within Pakistan. International orders take 7-14 business days depending on the destination.

Do you offer cash on delivery?+

Yes, we offer cash on delivery for all orders within Pakistan.

What is your return policy?+

You can return unworn items within 7 days of delivery. Items must have original tags attached. Contact our support team to initiate a return.

How can I track my order?+

Once your order is shipped, you will receive a tracking number via SMS and email. You can track your order on our website or the courier's website.

Do you ship internationally?+

Yes, we ship worldwide. International shipping charges vary by destination. Contact us for specific shipping rates.

What payment methods do you accept?+

We accept cash on delivery, bank transfers, and all major credit/debit cards through our secure payment gateway.

Are the colors accurate?+

We try to display colors as accurately as possible. However, slight variations may occur due to screen settings and lighting conditions.

How do I choose the right size?+

Please refer to our Size Guide section below. If you're between sizes, we recommend sizing up for a comfortable fit.

Terms & Conditions

1. Orders: All orders are subject to availability and confirmation of the order price.

2. Pricing: Prices are subject to change without notice. All prices include applicable taxes.

3. Payment: Payment must be received in full before dispatch of your order.

4. Delivery: Delivery times may vary. We are not responsible for delays caused by the courier service.

5. Returns: Items must be returned in their original condition with tags attached within 7 days of delivery.

6. Cancellation: Orders can be cancelled within 24 hours of placement.

7. Intellectual Property: All content on this website is the property of Ali & Amnaz.

Privacy Policy

Information Collection: We collect personal information (name, email, phone, address) when you place an order or create an account.

Use of Information: We use your information to process orders, send updates, and improve our services.

Data Protection: We implement appropriate security measures to protect your personal information.

Third Parties: We do not sell or rent your personal information to third parties.

Cookies: Our website uses cookies to enhance your browsing experience.

Contact: For privacy-related inquiries, please contact us at [email protected].

Disclaimer

The information on this website is provided on an "as is" basis without any warranties.

Product images are for illustration purposes only. Actual products may vary slightly in color and texture.

Ali & Amnaz shall not be liable for any indirect, incidental, or consequential damages.

Prices and availability are subject to change without notice.

Size Guide

Find your perfect fit with our comprehensive sizing chart.

View Size Guide

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